🔹 Introduction: From MVP to Enterprise-Ready No one wants a chatbot that crashes or leaks data. Let’s make your solution robust. Error Handling and Retry Logic def get_reply(self, token, conv_id,.....

🔹 Introduction: Making Conversations Feel Human What if your bot remembered the user's last product choice or location? Personalized responses = happy users. 🔄 Why Memory Enhances UX: Users expect.....

🔹 Introduction: Giving Bots a Brain To go beyond basic replies, your bot needs memory, logic, and intent recognition. Enter Copilot Studio via Direct Line API. 🧠 What is Copilot.....

🔹 Introduction: Interactive Conversations That Convert Don’t just send messages—send smart responses. WhatsApp interactive features like lists and buttons increase engagement and reduce drop-offs. 📘 Why Use WhatsApp Templates? WhatsApp.....

🔹 Introduction: Connecting WhatsApp to Azure Events Before conversations can begin, your app needs to "hear" messages from WhatsApp. Azure Communication Services (ACS) and Event Grid make this possible. 📘.....

🔹 Introduction: Why Event-Driven Conversations Matter In today's fast-paced digital landscape, users expect real-time responses, especially on channels they use daily like WhatsApp. But handling these conversations at scale with.....