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Senior Conversational AI Engineer

Relevant Experience – 4 to 8 Years

Skills Required:

· AWS Lex / Kore.AI / Einstein / Dialogflow – (Having experience on minimum 2 of these platforms)

· Involved in atleast 3 end to end implementation of chabots primarily in the consumer facing space. (D2C chatbots)

· Should have experience in building Conversational flows.

· Ability to Manage the User and Permissions.

· Experience in WEB technologies would be helpful especially with scripting and development languages (node. js is a must, python is nice to have)

· Must have handled teams of various sizes

· Have the experience of working with global customers

· Be able to deal with customization, configuration and enhancing features on any of the above platforms.

· Must have the experience of building analytics on top of the conversational flows and making business sense of it.

Responsibilities:

· Create technical design from Functional design/Requirements.

· Must perform configuration and customization

· Analyse and implement industry best practices

· Participates in technology testing, evaluation and selection of products, equipment, vendors, and services.

· Communicate with senior leadership regularly project status, potential delays, and any timeline changes

· Engage with stakeholders to evaluate requests, confirm scope, and prioritize tasks

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