RPA allows companies to drive significant efficiencies by handling the execution of repetitive and clerical tasks. While it reduces the human intervention and error-rate, it also allows for increased process quality. According to McKinsey & Company, RPA has been proven to deliver variable RoIs ranging from 30 to 200 percent in just the first year alone. One of the key factors of the returns is the implementation strategy used. There’s no guarantee that just rolling out RPA in an organization could be meaningful. The path of RPA implementation brings along many obstacles and proper planning is the key to success.
Let’s cruise through some of the most common mistakes to avoid, if you are considering introducing RPA in your organization:
Mistake #1: Not involving senior management
A strong leadership team is behind every successful project of an organization. When it comes to RPA initiatives, there’s no exception. Both, the business and IT leaders must be involved early on. In addition, ensure to keep the audit and risk leaders in the loop for reaping maximum RPA benefits.
Mistake #2: Improper selection of processes
Choosing the right processes is the most important step in RPA implementation. Working on automating broken processes will not produce the desired results.
Rather, thoroughly determine and streamline the business processes for effective RPA implementation. Select one process at a time instead of trying to automate all processes at once. This results in cleaner decision logic for bots, efficient testing cycles and easier maintenance over a period of time.
Mistake #3: Not measuring the impact of RPA
Measuring the benefits of RPA goes hand in hand with implementation. Tracking and monitoring the impact of automation through one of the KPIs such as revenue generation, cost reduction or increased efficiency helps to quantify the benefits of RPA. Further, analyze the KPIs to understand the next steps for scaling RPA in the organization.
Mistake #4: Ignoring to get employees onboard
Educate the staff with clear intentions of RPA implementation to avoid any misconception that could result in fear of losing jobs. Lay emphasis on continuous communication with the employees to ensure that they know how RPA is here to complement them rather than replace them.
The success of RPA implementation lies in understanding what should be automated and the right time to do so. If you are considering bringing RPA into your organization, work with a partner who will help in building internal capabilities as well as keep the implementation on track.
At Bradsol, we help you identify the right processes and develop an end-to-end RPA strategy. We do not just deploy software; rather, we invest time and effort to create the best-suited plan for your organization.